Policy

Privacy Policy

Last updated: 31 August 2026 · Operated by Growtoday Holdings FZE, Dubai, UAE

What we collect

  • Enquiry details you submit — name, email, optional phone, treatment interest, budget range, timing and messages.
  • Account data if you sign up — email, display name, account type, and your saved clinics.
  • Usage data via Google Analytics — pages visited and events, tied to cookies, not to your enquiry identity.

How we use it

  • To process your enquiry: we share the request details (treatment, budget, timing, your message) with matching clinics. Your name, email and phone are not shared with clinics until you choose to proceed.
  • To reply to you by email with clinic options and to operate your account.
  • To improve the service using aggregate usage statistics.

What we don't do

  • We don't sell your personal information.
  • We don't send marketing without a way to opt out.
  • We don't collect health records; anything you write in a message is shared only as described above.

Storage & processors

Data is stored with Supabase (database) and processed via Resend (email) and Google Analytics (usage). We keep enquiry data as long as needed to operate the service; you can request deletion at any time.

Your rights

Email hello@onepassbeauty.com to access, correct or delete your data, or to opt out of communications. We respond promptly.